Healthcare Managed Services
Whether you are a multi-office physician practice, hospital, or non-profit provider of health services, the level of scrutiny on your IT performance and security has never been higher. The transition to electronic medical records (EMR) has made it imperative that the IT capabilities of healthcare companies are executed to perfection. The advent of HIPAA and other regulations has ushered in a new era of IT for the healthcare industry. Mandates regarding electronic patient health information (ePHI) pose additional challenges.
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No matter the size of your medical organization or how many offices you have, your IT systems need to be fast, efficient, reliable, and, most importantly, secure. Corserva’s healthcare customers rely on our experience to ensure that they are meeting their IT requirements for both performance and security.
If you are looking to make the move to the cloud, streamline your in-house operations, or simply trim your budget, Corserva can help with our managed service offerings customized to meet the unique needs of the healthcare industry and your business.
Healthcare companies must implement the correct physical, technical, and administrative safeguards to reduce the risks to ePHI in all physical locations and on all portable devices. Corserva can identify vulnerabilities, unauthorized users, suspicious network activities, and patterns that can indicate or even foretell a breach. Especially considering that fines are levied based on the length of time that patients’ records are vulnerable to a breach, it is more critical than ever that healthcare organizations protect themselves with managed services from Corserva.
10 Questions to Ask Before
Selecting a Managed Service Provider
Consulting Services for Healthcare Companies
Corserva offers a full range of IT consulting services to address any computing need. We can help you maximize the performance of your in-house systems, transition to cloud-based operations and services, or provide off-site support. Our consulting services include:
Corserva’s storage consulting service enables you to maximize the storage capacities of your own servers. We offer storage consolidation, additional storage space, and server maintenance. Our goal is to make the most of the storage solutions you already have by meeting your needs today and planning for growth tomorrow.
Corserva helps you decide which aspects of your IT infrastructure to virtualize and plan accordingly. We examine all aspects of your current computing needs from networking, data centers, and hardware, to operating systems, applications, and network infrastructure. We evaluate existing virtual systems and make recommendations for improvement.
Business Continuity/Disaster Recovery Consulting
It is critical to protect your data at all times. Redundancy ensures your data is protected and backed up, ready to be accessed in the event of an emergency. Services include redundant data centers, live 24x7x365 backup, and immediate deployment. We can also install preventative measures on your location that minimize downtime in the event of an emergency, and even offer a physical workspace location if your office is unavailable due to a disaster.
We can provide an all-in-one solution of storage and security in one of our SSAE 18 SOC 2 Type II/PCI compliant data centers or we can advise you of security improvements you can make in-house to protect your data. Our approach identifies areas of risk and protects your systems and data from breaches. Security consulting may cover: advisory services, identity and access controls, network and data protection, and security management and analysis, depending on your needs. Our data centers meet the compliance requirements of regulatory standards including HIPAA, GLBA, SOX, and PCI DSS.
As part of our consulting services, Corserva provides comprehensive network assessments including industry specific assessments such as those to ensure HIPAA compliance against HIPAA rules. Our approach identifies areas of risk and protects your systems and data from breaches. By performing a HIPAA assessment, we can provide a HIPAA compliance review report that includes:
Master HIPAA Policy and Procedures document
HIPAA Risk Analysis
HIPAA Management Plan
Evidence of HIPAA Compliance report
Managed Services for Medical Practices
Corserva provides all of the iT managed services healthcare organizations require, including:
Complete monitoring and support for networks, servers, storage, and end user assets
Configuration, installation, and maintenance of virus, malware, and spam solutions for network and end user devices
Management of patch upgrade requirements for Microsoft Windows servers and desktops
Local backup for servers and end user devices
Local recovery for servers and end user devices
Recovery assurance, a program to execute and measure your recovery time objective (RTO) and recovery point objective (RPO) on a regular, certified basis
Managed firewall services including intrusion prevention, data loss prevention, web content filtering, and application control
Security monitoring 24x7x365 from our security operations center
Unparalleled expertise and certified experts to guide you through every need
Consistent, single point of contact to address any possible issues that you have
Mobile device management for BYOD devices
Colocation of important IT assets within our highly certified data centers
Gain a Secure IT Environment for Your Medical Practice
Corserva’s Managed Security Service (MSS) provides healthcare organizations with the best of both worlds — high level security protection with an affordable cost model.
Corserva’s Managed Security Service provides the visibility into your environment that you need. We collect and store logs from any or all of your network devices and computers. Devices can be classified as within scope of your compliance requirements and reports can be generated when needed. Common incidences are identified, prioritized, and acted on. The solution is integrated with a threat intelligence feed and is updated on an ongoing basis to accelerate detection of new threats.
Private Cloud Services for Medical Practices
Cloud based services enable medical practices to reduce or eliminate their in-house IT investment. We offer dependable, scalable, secure, and affordable private cloud services.
A dedicated cloud environment for your business. Private clouds are suitable for supporting mission-critical applications, lessening the burdens on your IT staff, and reducing capital hardware expenses.
Microsoft Office 365
Provides email and Microsoft Office applications without the need for a heavy investment in administrative time or hardware.
Cloud Backup and Disaster Recovery
Provides safe and secure data storage that can easily be accessed when you need it.
Cloud Business Continuity
Services are critical to keep the business running if your internal systems are destroyed, lost, or disabled.