Healthcare Managed Services

Stay in Compliance with Government Regulations

Whether you are a multi-office physician practice, hospital, or non-profit provider of health services, the level of scrutiny on your IT performance and security has never been higher. The transition to electronic medical records (EMR) has made it imperative that the IT capabilities of healthcare companies are executed to perfection. The advent of HIPAA and other regulations has ushered in a new era of IT for the healthcare industry. Mandates regarding electronic patient health information (ePHI) pose additional challenges.

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No matter the size of your medical organization or how many offices you have, your IT systems need to be fast, efficient, reliable, and, most importantly, secure. Corserva’s healthcare customers rely on our experience to ensure that they are meeting their IT requirements for both performance and security.

If you are looking to make the move to the cloud, streamline your in-house operations, or simply trim your budget, Corserva can help with our managed service offerings customized to meet the unique needs of the healthcare industry and your business.

Healthcare companies must implement the correct physical, technical, and administrative safeguards to reduce the risks to ePHI in all physical locations and on all portable devices. Corserva can identify vulnerabilities, unauthorized users, suspicious network activities, and patterns that can indicate or even foretell a breach. Especially considering that fines are levied based on the length of time that patients’ records are vulnerable to a breach, it is more critical than ever that healthcare organizations protect themselves with managed services from Corserva.

10 Questions to Ask Before Selecting an MSP

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Selecting a Managed Service Provider

Consulting Services for Healthcare Companies

Corserva offers a full range of IT consulting services to address any computing need. We can help you maximize the performance of your in-house systems, transition to cloud-based operations and services, or provide off-site support. Our consulting services include:

Storage Consulting

Corserva’s storage consulting service enables you to maximize the storage capacities of your own servers. We offer storage consolidation, additional storage space, and server maintenance. Our goal is to make the most of the storage solutions you already have by meeting your needs today and planning for growth tomorrow.

Virtualization Consulting

Corserva helps you decide which aspects of your IT infrastructure to virtualize and plan accordingly. We examine all aspects of your current computing needs from networking, data centers, and hardware, to operating systems, applications, and network infrastructure. We evaluate existing virtual systems and make recommendations for improvement.

Business Continuity/Disaster Recovery Consulting

It is critical to protect your data at all times. Redundancy ensures your data is protected and backed up, ready to be accessed in the event of an emergency. Services include redundant data centers, live 24x7x365 backup, and immediate deployment. We can also install preventative measures on your location that minimize downtime in the event of an emergency, and even offer a physical workspace location if your office is unavailable due to a disaster.

Security Consulting

We can provide an all-in-one solution of storage and security in one of our SSAE 18 SOC 2 Type II/PCI compliant data centers or we can advise you of security improvements you can make in-house to protect your data. Our approach identifies areas of risk and protects your systems and data from breaches. Security consulting may cover: advisory services, identity and access controls, network and data protection, and security management and analysis, depending on your needs. Our data centers meet the compliance requirements of regulatory standards including HIPAA, GLBA, SOX, and PCI DSS.

HIPAA Assessments

As part of our consulting services, Corserva provides comprehensive network assessments including industry specific assessments such as those to ensure HIPAA compliance against HIPAA rules. Our approach identifies areas of risk and protects your systems and data from breaches. By performing a HIPAA assessment, we can provide a HIPAA compliance review report that includes:

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Master HIPAA Policy and Procedures document

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HIPAA Risk Analysis

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HIPAA Management Plan

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Evidence of HIPAA Compliance report

Managed Services for Medical Practices

Corserva provides all of the iT managed services healthcare organizations require, including:

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Complete monitoring and support for networks, servers, storage, and end user assets

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Configuration, installation, and maintenance of virus, malware, and spam solutions for network and end user devices

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Management of patch upgrade requirements for Microsoft Windows servers and desktops

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Local backup for servers and end user devices

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Local recovery for servers and end user devices

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Recovery assurance, a program to execute and measure your recovery time objective (RTO) and recovery point objective (RPO) on a regular, certified basis

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Managed firewall services including intrusion prevention, data loss prevention, web content filtering, and application control

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Security monitoring 24x7x365 from our security operations center

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Unparalleled expertise and certified experts to guide you through every need

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Consistent, single point of contact to address any possible issues that you have

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Mobile device management for BYOD devices

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Colocation of important IT assets within our highly certified data centers

Gain a Secure IT Environment for Your Medical Practice

Corserva’s Managed Security Service (MSS) provides healthcare organizations with the best of both worlds — high level security protection with an affordable cost model.

Corserva’s Managed Security Service provides the visibility into your environment that you need. We collect and store logs from any or all of your network devices and computers. Devices can be classified as within scope of your compliance requirements and reports can be generated when needed. Common incidences are identified, prioritized, and acted on. The solution is integrated with a threat intelligence feed and is updated on an ongoing basis to accelerate detection of new threats.

Managed security services free trial

Benefits

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Protect your mission critical data at an all-inclusive, fixed, monthly cost
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Extend your IT department to include highly certified security professionals staffing a local 24x7x365 security operations center
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Identify security risks faster and more accurately than possible with the human eye by leveraging sophisticated pattern recognition
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Eliminate the need to hire on-site security experts

Features

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Available for a fixed monthly price with no additional licensing fees
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Enhanced historical data analysis and reporting
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Continuous updating to detect future threats
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Access to Corserva’s 24x7x365 security operations centers
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Can be integrated with other security products you may already be using so threat detection and incident response activities can be seamless

Private Cloud Services for Medical Practices

Cloud based services enable medical practices to reduce or eliminate their in-house IT investment. We offer dependable, scalable, secure, and affordable private cloud services.

Private Clouds

A dedicated cloud environment for your business. Private clouds are suitable for supporting mission-critical applications, lessening the burdens on your IT staff, and reducing capital hardware expenses.

Microsoft Office 365

Provides email and Microsoft Office applications without the need for a heavy investment in administrative time or hardware.

Cloud Backup and Disaster Recovery

Provides safe and secure data storage that can easily be accessed when you need it.

Cloud Business Continuity

Services are critical to keep the business running if your internal systems are destroyed, lost, or disabled.