Focus on driving revenue
Business executives need managed services that enable their company to operate more effectively with maximum uptime. To drive business growth, executives need to be able to focus on driving revenue, not daily IT operations. Instead of trying to figure out what technology is needed to solve their business needs, executives should be able to rely on their managed service provider (MSP) to recommend and implement technologies and services required to support key business objectives.
At the same time, IT departments should expect their MSP to work with them collaboratively, filling in the expertise or resource-availability gaps. The right MSP will serve as an extension of your IT department, supporting 24x7x365 monitoring of your IT infrastructure and providing specialized technical expertise in such areas as cybersecurity and BDR.
What can you expect in an IT monitoring, management, and support solution?
A comprehensive managed infrastructure solution is a combination of advanced tools, excellent process execution, and conscientious, talented engineers to keep your operations running smoothly. All devices throughout your network should be monitored with agents and log files. A comprehensive ticket management solution should track every aspect of an incident from start to finish while providing a client portal that keeps you informed every step of the way to resolution. Adherence to contract service level agreements (SLAs) is accomplished with the proper procedures put in place for response times and escalation of issues.
Why should you outsource management of your IT infrastructure to Corserva?
When you outsource IT infrastructure management to Corserva, you enable your in-house staff to focus on your business strategy and leave the nuts and bolts of IT operations to us. Spend less time on IT problems and more time on your business, knowing that your IT assets are being monitored and managed 24x7. Basic IT tasks such as patch releases and antivirus updates can be eliminated from your staff’s daily schedule, freeing them up to focus on more important IT initiatives.
Corserva can transform your approach to supporting your critical systems and applications at your premise or in our cloud. By leveraging our IT monitoring, management, and support services, you can quickly change your IT model from reactive to proactive and stay one step ahead of IT problems. Our services combine a comprehensive set of service automation tools coupled with IT technical resources to provide full-service support extending from individual critical assets to your entire enterprise.
Key benefits of our managed services include
Advanced remote infrastructure monitoring that goes beyond endpoint security to include monitoring your network infrastructure
Diagnosis of IT issues to minimize system outages
Spend less time on IT issues and more time growing your business
Secure remote access to your network for fast support by skilled Corserva IT professionals
Customized reporting providing total visibility into the health of your network and IT assets
Decrease system outages by up to 50% and increase your availability
Reduce your labor expense needed to support your network
Regular maintenance and support activities are conducted without interrupting your users and their productivity
IT Monitoring, Management & Support
Expert proactive support for your entire environment
Key features of our managed services include: