Corserva offers comprehensive 24x7x365 network support services designed to keep your IT network infrastructure running reliably. Through a combination of advanced tools, excellent process execution, and conscientious, talented engineers, we monitor your network and devices to ensure smooth operation of your IT environment. Our team upgrades your systems with updated versions of software and hotfixes, and brings systems back up quickly if an incident occurs.
Our Orlando facility includes a technical services center from which we support the IT needs of our clients. Depending on the engagement, we can also provide on-site support. This facility also includes a data center from which we provide hosting and colocation services for our clients.
Our technical services center in Orlando, Florida encompasses a HIPAA and PCI compliant 35,000 sq. ft. data center as well as a network operations center (NOC) serving customers 24x7x365. From this location, we provide colocation, private cloud, network operations, business continuity, user support, and security operations services.
The Orlando, Florida center serves as a backup facility to our technical services center in Trumbull, Connecticut.
Corserva owns its own data center in Orlando, Florida. The 6.5 acre, fully fenced, gated facility is 70,000 sq. ft. total with 35,000 sq. ft. of raised floor today, expandable to 50,000 sq. ft. of raised floor. The facility is SSAE 16 Type II.
Network Operations Center
Housed within Corserva’s Orlando facility is a fully staffed NOC providing performance monitoring 24x7x365 for Corserva clients. From the NOC, we provide monitoring and remediation of traditional IT infrastructure and IoT devices, including network equipment, servers, storage, desktops, laptops, and mobile devices. For each device type, there is a performance monitoring template that defines the device parameters to be monitored, the threshold to be used for alerting, and the measurement frequency for that device.
Hospitality Technology Concept Center
Within the Orlando facility, Corserva also has real-world Hospitality Suites that demonstrate the various technologies used in the Concept Center. By touring this space, clients gain an understanding of how technology can be implemented in guest rooms, as well as dining and common areas.
The Hospitality Suites include four guest rooms, a kitchen, dining room, and living room. Technologies implemented include guest WiFi, mobile apps, beacon-provided push notifications, smartphone enabled door locks, motorized window treatments, streaming entertainment, IoT-enabled climate control, and advanced analytics.