Why Choose Corserva

When considering outsourcing all or part of your technology needs, there are several areas you will need to evaluate when comparing managed service providers (MSP) and managed security service providers (MSSP). Nearly everyone will tell you that what differentiates their company is their people: that their people care about their customers’ needs more than anyone else, and that they concentrate on building relationships with their customers.
But isn’t that a basic tenet of business: serve your customers?
Yes, Corserva’s people are great, and serving our customers is our overriding mission.

But instead of just telling you how much we care about our customers, we prove it.

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These are some of the differentiating factors that will support your decision to put Corserva on your short list of vendors to evaluate:

Technical Expertise

Our people have a depth and breadth of technical expertise that is unmatched by other MSPs. This is evidenced by the wide range of certifications our people carry, including security certifications. It’s this range of technical expertise that enables us to design, implement, and maintain the optimally efficient and secure network infrastructure for your industry. Contact us for a complete list of the certifications we hold.

Multiple Data Centers

We own two geographically dispersed, SSAE 18 SOC 2 Type II, HIPAA and PCI compliant data centers. We are not the middle man between you and another colocation vendor. When you have a problem, you have ‘one throat to choke.’ This is a critical factor even if you are not using our colocation or managed hosting services. With redundant data centers and network operations centers, you never need to worry that services we are providing to you could be impacted by a disaster in one geographic area.

Prevention & Remediation

We focus on prevention and remediation instead of only monitoring your systems for issues. What good does it do you to know there is a problem? The real value comes in fixing problems as quickly as possible. For example, most people understand the value of regularly backing up data but the real test comes in trying to restore data from a backup. Similarly, identifying potential security breaches is nice, but being able to act on that data and correct the issue to prevent future threats is where Corserva shines. Our extensive experience enables us to identify the most common causes of failure in IT environments so we can prevent issues.

Longevity

We’ve been serving our clients’ technology and services needs since 1985. We have the experience to understand the changes that have occurred in technology over the years as well as how that has impacted industries such as yours. We pride ourselves on making sure we are ready for the next big thing, and that we can adapt to fulfill the future needs of our customers. For example, when new compliance requirements resulted from NIST, HIPAA, SOX, PCI DSS, and GLBA, we made sure we adapted our services to enable our customers to meet these requirements. When cybersecurity moved to the forefront of business concerns, we expanded our offerings from endpoint security to managed firewalls to managed SIEM.

Range of Services

We support the entire IT service lifecycle and enable you to pick and choose the services you want. Frequently, we find that new customers will start out using us for one particular service then, over time, expand their use of our services.

Real-Time Customer Service for a Real-Time World

When you have an issue that needs to be resolved, you have multiple ways to contact us 24x7x365. Our US-based technicians are a professional team of trained network, security, and service desk specialists. While resolving issues, we keep you informed every step of the way.

"We wanted to reduce our costs for email services and gain new capabilities by migrating to Microsoft Office 365. There is a ton of information, as well as misinformation, out there about migrating to Office 365. Corserva laid out a clear plan to accomplish our goals, providing all the technical resources we needed throughout the process.

Since the migration, we've reduced our email related costs to 25% of what we were paying before, added new features and alleviated some internal support issues. The team at Corserva was super accessible and responsive to our needs throughout the project."

Kripalu Center

Robert Alderton
IT Director, Kripalu Center

"We wanted to enhance the wireless infrastructure of our very expansive beachfront property. Good, strong Wi-Fi is a critical amenity to our guests, both for personal and business use. We found the Corserva team to be attentive to our needs and dedicated to delivering on promises. I highly recommend Corserva."

Cheeca Lodge & Spa

Robb Russman
Chief Engineer, Cheeca Lodge & Spa

"We needed an access control solution that included not only our guest room doors but also outside entry gates. Throughout the project, the team at Corserva has provided fast service and great support to get things done."

Regal Palms

Alex Carius
General Manager, Regal Palms

"Our existing electronic locks had been damaged from saltwater intrusion following Hurricane Irma. Corserva quickly responded to the situation and provided impeccable customer service that made the lock replacement project go very smoothly. Corserva worked very closely with us as the locks were replaced during a period of very high guest occupancy. The new locks and access control system are working very well."

Tranquility Bay Beachfront Hotel & Resort

Bob Bauersachs
General Manager, Tranquility Bay Beachfront Hotel & Resort

"We needed a strong partner for access control systems across several demanding hospitality projects. The personal service we received from the Corserva project management team during implementation was exceptional. The Corserva team stayed on budget, met project deadlines, and exceeded all expectations. I highly recommend partnering with the Corserva team."

Sorbis

Seth Cehac
VP Hospitality Development, Sorbis

"We found a great partner in Corserva. Their team was available when we needed, worked hard, and were very responsive during the installation of our access control system."

The Lenox Hotel

John Estabrook
Director of Security, The Lenox Hotel