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Client Center
Corserva IT Services

AppleCare for Enterprise Service

Corserva and Apple deliver seamless service, faster repairs, and expert support built for your business's scale and speed.

Comprehensive Enterprise Support
for Apple Devices

Corserva is proud to offer AppleCare for Enterprise, a comprehensive support solution designed to meet the unique needs of businesses and institutions that rely on Apple technology. With AppleCare for Enterprise, organizations benefit from a seamless support experience that combines Apple’s world-class technical expertise with Corserva’s trusted service delivery capabilities. Whether your company is deploying hundreds of iPhones and iPads or managing a growing fleet of Mac devices, Corserva provides the resources and infrastructure to help you deploy, support, and maintain Apple devices at scale. Through this program, your end users receive around-the-clock support directly from Apple experts, while your IT teams gain access to advanced technical support through Corserva’s nationwide network of certified professionals. Together, Apple and Corserva deliver a premium service experience that ensures your Apple devices remain productive, protected, and fully supported throughout their lifecycle.

Apple Repairs

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  • 24/7 End-User Support
  • Priority Onsite Service
  • Flexible Service Options
  • IT Department Support
  • AppleCare Enterprise Portal

ANYTIME ASSISTANCE TO KEEP YOUR TEAM PRODUCTIVE

AppleCare for Enterprise includes unlimited, around-the-clock technical support for your employees, regardless of location. This support extends beyond just troubleshooting hardware—it includes assistance with Apple’s core applications such as Keynote, Pages, Numbers, and more. Your staff can contact Apple experts directly for fast answers and solutions, minimizing disruptions and ensuring they stay productive. This level of user support enhances employee satisfaction and reduces the burden on your internal IT team.

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NEXT-BUSINESS-DAY REPAIRS TO MINIMIZE DOWNTIME

In the event of a hardware issue, AppleCare for Enterprise includes next-business-day onsite service. Through Corserva’s network of certified technicians, we can dispatch professionals directly to your location to perform repairs or service on eligible Apple devices. This expedited service minimizes downtime and ensures your team can return to work quickly without the hassle of sending devices offsite. It’s a powerful benefit for enterprises that demand continuity and reliability in their IT infrastructure.

CUSTOMIZED COVERAGE WITH ACCIDENTAL DAMAGE PROTECTION

AppleCare for Enterprise offers flexible coverage terms—choose from two-, three-, or four-year service plans to meet your organization’s needs. Each plan includes a built-in allowance for accidental damage or operational wear and tear, covering up to 4% of covered Mac computers or Apple-branded displays and up to 10% of iPad or iPhone devices. These replacements can be made for any reason and at no additional charge, providing peace of mind and protecting your investment in Apple technology.

EXPERT RESOURCES FOR INTERNAL TECHNICAL TEAMS

Beyond end-user assistance, AppleCare for Enterprise delivers robust support specifically for your IT department. AppleCare Help Desk Support offers IT staff access to Apple’s advanced technical support for complex troubleshooting, diagnostics, and integration questions. Whether you’re deploying Apple devices in a Windows environment, using Apple Business Manager, or integrating mobile device management (MDM) solutions, your IT team will have the guidance and resources to resolve issues quickly and efficiently.

CENTRALIZED MANAGEMENT AND VISIBILITY FOR SUPPORT ACTIVITY

The AppleCare Enterprise Portal makes managing support cases and tracking repairs simple. This centralized online platform gives IT administrators full visibility into all support interactions, device histories, and service activity. The portal streamlines communication with Apple and Corserva’s support teams, helps identify trends or recurring issues, and improves reporting for IT management. It’s a powerful tool that enhances accountability, transparency, and control for organizations managing large Apple deployments.

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Why Corserva?

Corserva integrates AppleCare for Enterprise into our suite of services, ensuring that your organization receives seamless support for Apple devices. Our certified technicians and support staff are trained to deliver the high-quality service that AppleCare for Enterprise promises.

By partnering with Corserva, you gain a trusted provider that not only offers AppleCare for Enterprise but also complements it with additional services such as device procurement, deployment, and lifecycle management.
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