Corserva offers comprehensive 24x7x365 network support services designed to keep your IT network infrastructure running reliably. Through a combination of advanced tools, excellent process execution, and conscientious, talented engineers, we monitor your network and devices to ensure smooth operation of your IT environment. Our team upgrades your systems with updated versions of software and hotfixes, and brings systems back up quickly if an incident occurs.
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Our corporate headquarters is located in Trumbull, Connecticut. This facility includes a technical services center from which we support the IT needs of our clients. Depending on the engagement, we can also provide on-site support. This facility also includes a data center from which we provide hosting and colocation services for our clients.
Our technical services center in Trumbull, Connecticut encompasses a HIPAA and PCI compliant data center as well as a network operations center (NOC) serving customers 24x7x365. From this location of our Connecticut data center, we provide colocation, private cloud, network operations, business continuity, user support, and security operations services.
The Trumbull, Connecticut center serves as a backup facility to our technical services center in Orlando, Florida.
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Corserva’s owns its data center in Trumbull, Connecticut. The 2,500 sq. ft. data center is raised floor, and expandable to 7,500 sq. ft of raised floor. The facility is SSAE 18 SOC 2 Type II.
Network Operations Center
Housed within Corserva’s Trumbull facility is a fully staffed NOC providing performance monitoring 24x7x365 for Corserva clients. From the NOC, we provide monitoring and remediation of traditional IT infrastructure and IoT devices, including network equipment, servers, storage, desktops, laptops, and mobile devices. For each device type, there is a performance monitoring template that defines the device parameters to be monitored, the threshold to be used for alerting, and the measurement frequency for that device.