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Corserva Software & Design Engineering

Nationwide
Technical Services

Project and Ad-hoc Technical Services to Implement and Support Your Technology

Single Point Of Contact For Nationwide It Support

When you have a complex IT system comprised of equipment from many vendors that run on multiple platforms, plus an array of software to run your business, how do you obtain the proper support? Individual components may have warranties, but often your problems result from networking and compatibility issues.

If you find that maintaining onsite equipment and an internal IT staff to sustain it is too cumbersome or cost-prohibitive, outsourcing all or part of your data center operations is a smart solution for enhancing the technical prowess of your internal IT department — without significant outlays for training or acquiring additional staff.

Nationwide Technical Services

What To Expect From A Nationwide Technical Services Provider

After making a substantial investment in IT infrastructure, keeping it working smoothly may require a team of highly skilled IT professionals beyond your in-house resources. Your provider should be able to customize a package for you to provide the exact services you need. Experienced personnel can offer specialized service when you need it. Your solution should be flexible, scalable, and accountable.

 

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Why Should You Outsource Nationwide It Services To Corserva?

multi-vendor-icon Multi-Vendor Support Multi-vendor technology support services that are convenient and cost-effective  
24-7-support-icon 24x7 Availability 24×7 availability to keep your business-critical IT systems running at all times  
lifecycle-support-icon Lifecycle Support Maintenance, dedicated and dispatched onsite support, labor only onsite support, and deployment or IMAC services to install, move, add, and change your hardware  
technical-support-icon Technical Support Centers Multiple technical support centers throughout North America for quick dispersal of field personnel, when needed  
certified-icon Manufacturer Certified Trained hardware support personnel who can provide certified service for all major original equipment manufacturers (OEM)  
single-poc-icon Single Point of Contact Single point of contact accessible through a web-based call management system for hardware and software issues  

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Hardware Design Engineering, Implementation & Support

Hardware is a major investment for your company that you realize only when it is working properly. Corserva offers world-class hardware support for ongoing, seasonal, or unexpected needs. When you have a problem, you can submit a trouble ticket, or schedule a technician visit. With multiple support centers around the country, we can quickly restore your systems.

  • Desktops, notebooks, tablets, thin clients, and workstations
  • SAN/NAS data storage
  • Physical and virtual servers
  • Data center, power cooling, and racks
  • Switches, routers, wireless networking, network security, and firewalls
  • Physical security and video surveillance
  • Digital displays, projectors, touchscreens, media players
  • POS terminals, readers, displays, kiosks, mounting solutions and accessories
  • Handheld, laser, and multifunction printing 

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Professional Services

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Our professional services teams design, deploy and support our nationwide IT services that solve complex and evolving business needs across North America.

  • Hardware installation, maintenance, and support services
  • Remote infrastructure, network, and security monitoring and management
  • End-user help desk services
  • Software packaging and deployment
  • Mobile device management and administration
  • Authentication management and administration
  • IT policy development

It Assessments

  • Network performance
  • NIST & CMMC compliance
  • PCI compliance
  • Wireless/WiFi
  • Network & data security
  • Disaster recovery & business continuity
  • Microsoft 365 & Azure
  • AWS

 

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Cybersecurity Services

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  • Managed threat detection and response
  • SIEM design, implementation, monitoring, and support
  • Firewall implementation, monitoring, and support
  • Endpoint security implementation, monitoring, and support
  • Vulnerability and patch management
  • Security awareness program development and support

 

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