Supplement the Internal Skill Sets of IT Staff
Get the IT department-level support you need when deploying macOS in your organization. Corserva provides help desk support for your employees so there are no worries when transitioning to a hybrid Mac/PC environment.
Corserva is one of the few VARs in the US to offer this service.
Always Available, Best-in-Class, Help Desk Support
One barrier to entry companies face bringing Macs into the corporate environment is end user support. The internal IT staff may be less familiar with Apple devices than Windows. By outsourcing end user support for Macs to Corserva, the IT staff can perform activities best matched to their skill sets while your users gain professional tech support available around the clock.
Keeping the tools your employees use operating successfully is critical to your day-to-day operations. When providing help desk support, Corserva uses ITIL-based, industry best practices to keep your employees working efficiently. We staff our own geographically dispersed US based network operations centers to ensure your staff can always get the professional support they need.
Gain a resource for end user support for your Apple users
Enable internal IT staff to focus on activities best matched to their skill sets
Partner with one of the few select providers authorized to sell and service Apple products
Services performed by Apple experts with certifications in ACSP, ACMT, ACiT, Jamf 400, and more
US based help desk support available 24x7x365 via phone, email, and web portal
Ongoing monitoring of Apple devices to prevent problems
Service Level Agreements (SLA)
Build a secure, reliable IT infrastructure today.
1. Fill out the quote form.
2. Review your options.
3. Begin implementation.
Insights & Resources
How to Successfully Integrate Apple in the Enterprise
5 Reasons to Customize Jamf Self Service
3 Reasons to Use an Outside Mac Help Desk