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Nationwide Technical Services

Project and Ad-hoc Technical Services to Implement and Support Your Technology

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Nationwide technical services

Single Point of Contact for Nationwide IT Support

When you have a complex IT system comprised of equipment from many vendors that run on multiple platforms, plus an array of software to run your business, how do you obtain the proper support? Individual components may have warranties, but often your problems result from networking and compatibility issues.

If you find that maintaining onsite equipment and an internal IT staff to sustain it is too cumbersome or cost-prohibitive, outsourcing all or part of your data center operations is a smart solution for enhancing the technical prowess of your internal IT department — without significant outlays for training or acquiring additional staff.

What can you expect in a provider of nationwide technical services?

After making a substantial investment in IT hardware and networking technology, keeping it working smoothly may require a team of highly skilled IT professionals beyond your in-house resources. Your provider should be able to customize a package for you to provide the exact services you need. Experienced personnel can offer specialized service when you need it. Your solution should be flexible, scalable, and accountable.

Nationwide technical services

Why should you outsource nationwide IT services to Corserva?

Nationwide technical services

Multi-Vendor Support

Multi-vendor technology support services that are convenient and cost-effective

Nationwide technical services

24x7 Availability

24×7 availability to keep your business-critical IT systems running at all times

Nationwide technical services

Lifecycle Support

Maintenance, dedicated and dispatched onsite support, labor only onsite support, and deployment or IMAC services to install, move, add, and change your hardware

Nationwide technical services

Technical Support Centers

Multiple technical support centers throughout North America for quick dispersal of field personnel, when needed

Nationwide technical services

Manufacturer Certified

Trained hardware support personnel who can provide certified service for all major original equipment manufacturers (OEM)

Nationwide technical services

Single Point of Contact

Single point of contact accessible through a web-based call management system for hardware and software issues

Corserva’s solutions include the following types of services:

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Cybersecurity

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Managed IT services, colocation

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Data center services

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IT monitoring

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Managed hosting

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Disaster recovery

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Procurement services

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Help desk

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Configuration & integration

Nationwide technical services
Nationwide technical services

Our professional services teams design, deploy and support our nationwide IT services that solve complex and evolving business needs across North America.

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Hardware installation, maintenance, and support services

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Server consolidation and migration services

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Networking infrastructure design and support

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Enterprise networked storage

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Data center design

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Security services and consulting

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IT consolidation

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Secure remote office and virtual networking

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Business continuance and disaster recovery

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IT help desk

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Converging technologies

WHITE PAPER: IT Services

IT servicesGain surprising insights about outsourcing IT services to an MSP.

Learn the benefits of using an MSP with nationwide support.

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Hardware Support

Hardware is a major investment for your company that you realize only when it is working properly. Corserva offers world-class hardware support for ongoing, seasonal, or unexpected needs. We offer access on-demand as we are open for business 24 hours a day, 7 days a week. When you have a problem, you can access our web-based call management system to tap our knowledge base for a solution, submit a trouble ticket, or schedule a technician visit. With multiple support centers around the country, we can quickly restore your systems.

Nationwide technical services
Nationwide technical services

Backline Support

If you are an OEM, a system aggregator, or an outsourcer who relies on offsite support, Corserva provides the onsite assistance you need on-demand and on time. We dispatch highly-trained field engineers, backed by an experienced tech support team, to your location to make repairs to your equipment. We have the parts on hand that you need to enable our personnel to repair equipment, usually in one visit, and handle all of your IMAC needs to install, move, add, and change hardware.

Data Center Support

When the proper functioning of your business depends on data, it is crucial that your hardware operate correctly without downtime. Corserva offers the support you need for hundreds of products. Our quick response to your call for help allows your employees to remain productive as they access the data they need to do their jobs without you having to retain an extensive internal IT department. We are on hand when you need IMAC services and can provide help desk services to familiarize your personnel with new or updated equipment.

Nationwide technical services
Nationwide technical services

Network & Communication Maintenance

Your network is the lifeblood of your organization. Proper communication depends on having the right infrastructure in place so all elements work together to operate efficiently, and on having the proper bandwidth to handle your operations with less downtime and improved performance. Corserva can maintain and continually upgrade your networks with an eye to efficiency, technology, media and NMS selection, IP addresses, and network security. When usage increases and you need more bandwidth for future demands, we can provide what you need without you having to acquire additional IT staff.

Speciality Equipment

When your business takes place in offsite locations such as kiosks, Corserva offers repair and support services. Whether you have problems with computer hardware, digital imaging equipment, or networking, we can improve the infrastructure and support that keep you online wherever you are.

Nationwide technical services

Get started on your technology project today.

Submit request

1. Submit request.

Review your options

2. Review your options.

Begin implementation

3. Begin implementation.

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